Terms of Service

Last Updated: January 5, 2026

This website is operated by IOVA Inc. Throughout the site, the terms “we”, “us”, and “our” refer to IOVA Inc. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service.

These Terms apply to all users of the website, including customers, browsers, and anyone interacting with our services. If you do not agree with any part of these Terms, you should not use our website or services.

Our store is hosted on Shopify Inc., which provides the eCommerce platform that allows us to offer products and services to you.

1. Online Store Usage

By using this website, you confirm that you are at least the legal age in your country or have permission from a parent or guardian.

You agree not to use our products or services for any illegal or unauthorized purpose. You must not attempt to harm, disrupt, or misuse the website, including introducing viruses or malicious code.

Any violation of these Terms may result in immediate suspension or termination of access to our services.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

Your content (excluding payment information) may be transferred across networks to operate the service. Payment information is always encrypted during transmission.

You may not copy, reproduce, resell, or exploit any part of our service or website without written permission.

3. Accuracy of Information

We aim to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all content is complete, accurate, or current.

Any reliance on information provided on this site is at your own risk. We reserve the right to modify content at any time without obligation to update it.

4. Pricing and Service Modifications

Prices for products may change at any time without prior notice.

We reserve the right to modify or discontinue any part of the website or services at any time without liability.

5. Products and Services

Certain products may only be available online and may have limited quantities.

We make every effort to display product images and colors accurately, but we cannot guarantee that your device will display them correctly.

We reserve the right to limit sales by customer, region, or order quantity. Product descriptions and availability may change without notice.

All returns and refunds are subject to our Return & Refund Policy.

6. Orders and Account Information

We reserve the right to refuse or cancel any order.

We may limit or cancel orders that appear to be placed by resellers, distributors, or in violation of our policies.

You agree to provide accurate and up-to-date information for all purchases and accounts. Failure to do so may result in delays or order cancellation.

7. Third-Party Tools and Services

We may provide access to third-party tools or services that we do not control.

These tools are provided “as is” and “as available” without warranties. Your use of such tools is at your own risk.

8. Third-Party Links

Our website may include links to third-party websites.

We are not responsible for the content, policies, or practices of any third-party websites. You should review their terms before engaging with them.

9. User Feedback and Submissions

If you submit feedback, comments, or suggestions, you agree that we may use them without restriction or compensation.

You are responsible for ensuring that your submissions do not violate any laws or third-party rights.

10. Personal Information

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described there.

11. Errors and Inaccuracies

Occasionally, our website may contain errors related to product descriptions, pricing, or availability.

We reserve the right to correct any errors and cancel orders if necessary, even after an order has been placed.

12. Prohibited Uses

You may not use our website or services for:

  • Illegal activities
  • Violating laws or regulations
  • Infringing intellectual property rights
  • Uploading harmful or malicious code
  • Collecting personal data of others
  • Spamming, phishing, or fraudulent activity

We reserve the right to terminate access for any prohibited use.

13. Disclaimer of Warranties

Our services and products are provided “as is” and “as available”.

We do not guarantee that the website will be uninterrupted, secure, or error-free, or that results will be accurate or reliable.

14. Limitation of Liability

To the fullest extent permitted by law, IOVA Inc. shall not be liable for any direct, indirect, or consequential damages resulting from your use of the website or products.

This includes, but is not limited to, loss of profits, data, or business interruption.

15. Indemnification

You agree to indemnify and hold IOVA Inc. harmless from any claims arising from your violation of these Terms or misuse of the website.

16. Termination

We may terminate or suspend your access to our services at any time if you violate these Terms.

You may stop using our services at any time.

17. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Germany.

18. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page, and continued use of the website means you accept the updated Terms.

19. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

  • Email: info@iovainc.com
  • Phone: +49 176 21945800
  • Address: Lechwehrstraße 8, 86368 Gersthofen, Germany